MSPO Process Steps

Application

• Submit Application Form to MPOB by Group Manager or  Applicant
• MPOB review application, determine the type of premises
• Premise category I - site without recognized sustainable standard certification
• Premise category II - site with attained the recognized sustainable standard certification
• Pass the input to CB
• CB reviews application and interact with premises
• Through Basic Data
• Determine standard for certification
• MS 2530-2:2013 for independent smallholder
• MS 2530-3:2013 for plantation / organized smallholder
• MS 2530-4:2013 for palm oil mill  
• Determine type of certification
• Individual certificate
• Group Management certification
• Conduct study
• Risk management initial review
• Stakeholder review
• Audit plan will be generated
• Where 'group certification' is applied, random sampling will follow according to S=r√n Risk factor
• Sampling methodology in accordance to IAF MD 1:2007 – IAF Mandatory Document for the Certification of Multiple Sites Based on Sampling

Stage 1 Audit

• Stage 1 audit can be skipped for the site under category premise II
• CB will schedule Stage I audit
• Audit Plan will submit to auditee
• Adequacy of MSPO documentation
• Raise issues of concern in Stage I audit report
• 6 months interval gap between Stage I and Stage II or otherwise stage 1 shall repeat
• CB will conduct external stakeholder consultation Report endorsed by both parties
• Stakeholder issues shall be verified during Stage II audit
• Schedule the Stage II audit once issues of concern are resolved

Stage 2 Audit

• Verify implementation of MSPO system
• Type of audit findings – non conformities and observations
• Audit findings raised during closing meeting
• Draft report sent to auditee within 30 days after Stage II
• Auditee take corrective actions submit report within 60 days
• CB reviews, accept, verifies corrective actions
• Satisfactory resolution of audit findings 
• CB prepares report within 14 days
• Failure to do corrective action within 60 days  discontinuation MSPO Certification 
• Repeat stage II audit if the premise fail to resolve the issues
• Issuance of certificate with 5 years validity 

Surveillance Audit

• Annual assessment done by CB
• Total 4 surveillance audit must be conducted before re-certification will take place

Re-certification Audit

• Same process as per Stage II audit